How are RCS Tracker files named? | RCS Tracker uses the following naming convention when naming captured files: 'Channelname_Year_Month_Day_hour_minute_second( GMT offset).extension'
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My RCS Tracker plug-in is missing. What should I do? |
The RCS Tracker dialog is not visible when starting the application or the plug-in doesn't appear in the IntelliMedia Plug-in List (This can be checked by pressing the configuration hotkey Alt-C). This is generally caused by missing or incorrect DLL's on the system. We recommend using the Microsoft Developer Depend.exe to identify which DLLs might be missing from the system.
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Which operating systems can be used with RCS Tracker? | RCS Tracker was designed to run on Windows XP. RCS DOES NOT SUPPORT RCS TRACKER ON WINDOWS 2000. Only Windows XP Professional operating system is supported. This is due to the way the operating system handles device and resource sharing. On previous version of Windows, only one application can use a record device at a time. The OS locks the record device to an application. Under Windows XP, the record device may be shared to multiple applications and instances.
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Why can't I capture audio while using the microphone? | This is generally caused by a DirectX / operating system limitation. Only one input device per card / driver instance may be used at a single time. This means that if you have a single card exposed to a multiple input devices such as a microphone, line in. You can only use one of these devices at a time. The best way to resolve this limitation is put multiple devices in the system and set up the system to use different record devices for this situation.
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Why does the audio sound distorted when recording? | This may be caused by having the record volume for the input device too high. Generally you can use the Windows mixer to adjust most record volumes on input devices. This is controlled by the manufacturer's device driver on the audio card you are using. Some devices have their own mixer control that must be used to adjust the card setting. The Layla 3G by Echo is an example of a card that has its own mixer controls.
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