This week, as part of our ongoing RCS Questions and Answers in a Time of Remote Workflows, Brian Willard, head of our Field Technician Services team, joined in to talk about RCS installs and changes we’ve implemented since COVID-19.

After quarantine was in place, RCS adapted their installs so that we could operate remotely. We’ve been continuing installations and with certain cities reopening, RCS has even begun some on-site installations. Of course, operating under CDC safety guidelines.

RCS has also revealed their new Field Technician Services Client Portal, a URL in which Clients can update information for their upcoming installation. Since we like to make sure our install team’s time is better spent working with the Client, RCS has found that any information up front will help speed along the process. This way our staff is training and not “watching a progress bar.” The new RCS FTS Client Portal will be available very soon.

Afterward, we broke down the upgrade/installation timeline and what to expect.  The FTS team will convert any audio and metadata from your previous system and make a point to properly train your entire staff, including sitting in with morning shows.

If you have your questions regarding the upgrade/installation process, don’t hesitate to reach out to RCS Support or your local RCS Sales Representative. Make sure to follow us www.Facebook.com/RCSSoundSoftware and we’ll see you every Thursday at 11am ET.

Another Thursday, another RCS Questions and Answers in a Time of Remote Workflows. This time around, we answered a collection of user-driven questions, including auditioning in Zetta, “Not Coded” in GSelector, and a refresher on the Zetta2GO and Selector2GO remote workflows.

After we did a review of scheduling a log in Selector2GO, massaging a log in the Editor, seeing the changes in Zetta and adding audio into Zetta2GO, we focused on “Not Coded” attributes in GSelector. If you have a lot of attributes in GSelector that aren’t properly coded, they’ll get a tag of “Not Coded,” which isn’t necessarily a bad thing, especially if you’re not including that attribute’s Spread Goal in the Priority List. If you are calling for a Spread Goal, then GSelector will treat “Not Coded” as a value to count towards the scoring process.

We went over quick fixes on how to use Browse List and GSelector Legacy Library Browse settings to isolate “Not Coded” elements and then properly define/fix that attribute. We also went over how to Audition audio in Zetta2GO, including hiding the Audition player at the bottom of your Zetta2GO.

If you have your questions or looking for remote workflow solutions, don’t hesitate to reach out to us either by commenting or direct messaging us on social media, reaching out to RCS Support or your local RCS Sales Representative. Don’t forget to follow us on www.Facebook.com/RCSSoundSoftware and we’ll see you every Thursday at 11am ET.

‘As part of another RCS Questions and Answers in a Time of Remote Workflows, we broke down how to set up and configure GSelector S3 scheduling.

S3 stands for Schedule Subscription Service and it’s available as part of your GSelector contract with an additional installation suffix. Essentially, S3 creates a unique profile for a Subscriber so that a Publisher can create one master schedule and export it to an unlimited amount of Affiliates/Subscribers. The key is S3 allows the local Subscribers to maintain local clock structures, while overwriting their song positions with that of the Publisher.

In the latest Facebook Live, we broke down each step of the S3 setup process. First, connect the Publisher’s GSelector Server to the Subscription Manager, define the Publisher station, create a Subscription profile based on a 24/7 grid, enable the Subscriber’s S3 configuration in GSelector, and finally select the defined Subscriber profile.

While creating the Subscriber’s profile, there are multiple profile choices including Full Music Log (Subscriber’s local clocks are overwritten by that of the Publisher), Music Only (Subscriber maintains local clock structure and imaging) and Custom (The Publisher defines what asset types are sent over). Most users prefer the Music Only profile.

At the Publisher level, users can set Trust Levels based on clock positions and once they’re done with a log, they would lock it for S3 scheduling. Once locked, Subscribers can schedule their logs, as they normally would, and as part of the first step of the scheduling process, GSelector will acknowledge the defined Subscriber profile and bring in the music/logs from the Publisher.

If you’re interested in setting up GSelector S3 or looking for more information, please don’t hesitate to reach out to RCS Support or your local RCS GSelector Sales Representative. Don’t forget to follow us on www.Facebook.com/RCSSoundSoftware and we’ll see you every Thursday at 11am ET.

Despite NAB’s cancellation, the show must go on! For the latest RCS’s Questions and Answers in a Time of Remote Workflows, RCS decided to breakdown some of the new Zetta 5.20.1 features that would have been revealed at NAB 2020.

Zetta 5.20.1 features numerous enhancements and scalable expansions to the future of Zetta. Since its inception over a decade ago, technology advancements have once again allowed the Zetta Team to upgrade many of Zetta’s under the hood features. Users will note the upgraded performance in Zetta’s UI, as well as easier flexibility when scaling large databases.

Aside from the under the hood upgrades, Zetta 5.20.1 has a completely redesigned user interface with upgraded fonts, colors, and more. We also introduced the brand new dark mode Zetta theme for users that want an “easier on the eyes” display.

For databases with extensive libraries, RCS also demonstrated the Server-Side Library search. Rather than having to search through thousands of songs and pieces of metadata, users can now enable a Server or Station Library search, which can be broken down by multiple metadata fields and treated almost as an internal search engine. Users also have the choice if they want to search their entire database or keep their searches simpler and display only single stations – or a combination of both! They can also search using multiple keyboards for a specific search, like a single title word and Artist.

Afterward, we demoed the new Revma Conference App and Zetta’s Stream URL feature, perfect for morning shows or talent that require multiple voices in a single feed. A producer would create a “Conference Room” and then invite others via a URL link. Once everyone has joined, the producer goes live and that stream will start to broadcast through Zetta, Zetta2GO, or Zetta Cloud, pending on the desired export.

RCS has some special guests and surprises lined up for upcoming Facebook Lives in which we’ll discuss some of the advanced features and configurations of the full line of RCS products. You won’t want to miss it! Follow us on www.Facebook.com/RCSSoundSoftware for times and reminders and we’ll see you every Thursday at 11am ET.

As part of our ongoing Facebook Live Series, on Thursday CTO / EVP of Development & Technology Chip Jellison joined us for an open conversation about Zetta, Zetta2GO, Zetta Cloud and the future of radio automation in the cloud.

Chip Jellison began the conversation talking about what led RCS to focus our future developments to the Cloud. Essentially the cloud opened a world of more flexible workflows, allowing users to blend the open, yet secure, Cloud to their local automation. For example, starting later this summer, users will have the ability to voice track in Zetta Cloud and then those same voice tracks, including head/tails and metadata, will be sent to a user’s local Zetta. Utilizing the current Zetta Cloud Based Disaster Recovery workflows, local Zetta will use Site Replication to send all audio, metadata, logs, and SQL backups to Zetta Cloud. That gives us the matching metadata, audio and direct communication to send desired voice tracks back to local Zetta.

Other new features in Zetta Cloud include the ability to broadcast multiple sources from a single Zetta Cloud live stream. Using Revma, RCS’ streaming software, and Revma’s Conference App, users can create a “meeting room,” equipped with a URL that can be sent to invite additional talent to a single stream. That feed is then exported to Zetta Cloud and can be enabled via the Live Stream function. Users can prepare in the Revma Conference App and when they’re ready to broadcast from Zetta Cloud, they can simply change the mode to Live Assist, edit the Chain Type to Stop, wait for the element to end, fire the Live Stream and then whatever talent is live in the Conference App “meeting room” will be able to broadcast over the air. When they’re done, simply fire the next element in Zetta Cloud’s On-Air module and turn off the Live Stream, which will return Zetta Cloud to its normal playout.

Chip was also available to answer user questions including the hot topic: Artificial Intelligence. Zetta Cloud is equipped with backend checks and balances utilizing AI to perform such tasks as automatic failover streams. Zetta proper is also equipped with an additional feature that can translate any voice track or commercial into its Metadata module Script tab, which can also be flagged for any inappropriate content. Once flagged, an email can be sent to a desired manager.

For those GSelector users, Chip also went into detail how GSelector will be integrated with Zetta Cloud, allowing users to send a Goal and Rule based music log straight into Zetta Cloud for playback. Zetta Cloud is also equipped with Omnia and Sound4 processing at the Zetta Cloud station level, as well as other hardware processing options.

It was a lively conversation about the future of not only RCS products, but radio. With the ever-changing environment, thanks to COVID-19, its showcasing the ongoing need for remote workflows and RCS is up for the challenge, both for today and in the long term.

RCS has some more special guests and surprises lined up. Don’t forget to follow us on www.Facebook.com/RCSSoundSoftware for times and reminders. Speaking of reminders, the first open Q&A Facebook Live session’s date and time will float during the first half of the week and the second session will be locked in for every Thursday at 11am (NOTE: All times will be Eastern).