RCS is looking for a detail-oriented technician responsible for Quality Control of computer systems shipping from our Ogallala, NE office. The individual will work as part of a manufacturing team taking orders from receipt through shipping. This role also includes some facilities work in and around the building.
Please note: This position is on-site in Ogallala, NE. No remote work possible. Working hours are 7 am to 4 pm MDT, Monday – Friday.
What You’ll Do:
- Tests hardware for failures and ensures accuracy of software configuration of systems prior to shipment to customers.
- Testing of potential new hardware for use within our environments and for conflicts with other sold products. Document test results of such testing.
- Responsible for ensuring data entry of orders following shipment of systems.
- Responsible for ensuring that orders in the system that are approved for processing are printed and passed along to the team responsible for building said systems.
- Responsible for being able to perform the build process for all systems, both to understand config control better but to also build systems.
- Responsible for shipping systems which does includes international shipments and creation of required documents.
- Track marketing promotional materials and perform shipments.
- Tracking of trade show booths including both shipment and returns.
- Review and tracking of expiring licenses to eliminate customer hardship.
- Completes and maintains quality control documentation.
- Responsible for assisting with building maintenance including but not limited to:
- Snow removal – (outside normal working hours required when necessary)
- Changing filters and maintaining furnace and A/C units.
What You’ll Need:
- High school diploma and related work experience.
- An understanding of Windows server and workstation operating systems to troubleshoot software issues and to properly install and configure internal software programs.
- Technical knowledge of computer hardware to be able to troubleshoot hardware issues and to replace components within.
- A working knowledge of Microsoft computer programs (i.e. Excel, Word, etc.).
- IT, SQL, and Networking knowledge is a plus.
- Operate a forklift for loading and unloading of palletized hardware and crates on trucks.
- Must have a valid driver’s license.
- Able to lift 50 pounds comfortably and able to lift upwards of 100 pounds in a team lift.
- Ability to communicate effectively with other departments within the company as well as with companies outside RCS.
- Needs to be detail oriented and able to multi-task, as well as adjust to changing priorities as situations arise.
- Qualified candidate must possess problem solving, communication and organizational skills.
What You’ll Bring:
- Respect for others and a strong belief that others should do this in return
- Ability to work within prescribed guidelines without needing close supervision
- Problem solving skills within established procedures
- Understanding of when to seek guidance for unforeseen problems
- Close attention to detail
- Strong written and verbal communication skills
- Ability to act in a professional manner and collaborate with colleagues of different levels