A number of things go in to making RCS software the great product that it is. An amazing team of software developers working in state-of-the-art facilities, feedback and suggestions from our worldwide customer base, along with a company-wide commitment to never be satisfied with the status quo.
A less-known aspect of software development is the need for good beta testers. An evaluation by someone with a fresh pair of eyes or different expectations about what the software should do can push it closer to perfection. And the best part is that you can be one of those people.
The RCS Beta program is a win-win partnership between us and the user. The Beta program provides a structured, controlled, and formal live environment test of new releases. Participating sites will receive hand-held assistance, including training, dedicated support and an open conduit of communication. Plus there is just the added coolness of being the among the first to try out our new software.
We benefit from the Beta program as well. Participants need to send RCS detailed and timely announcements of any issues, including supporting information from participating sites. This will help RCS to troubleshoot issues as they happen, and gives us the quality check points to know the software will perform as expected once it is released to the our customer base.
All versions of our software undergo extensive internal testing to ensure that the code is field-ready. By accepting the invitation to participate in the Beta program and agreeing to the expectations and program details, participating sites are accepting any risks associated with testing Beta software. Thus, RCS expects that participating sites do not roll back to previous code versions if an issue occurs at the site.
For more information, or to sign your station up for a Beta program, contact support@rcsworks.com