Careers at RCS

.NET Application Developer

White Plains, NY

Job Summary:

Develops new and enhances or maintains existing software components.

.NET Application Developer

RCS is looking for talented .NET developers to join our company helping to contribute to the development and cutting-edge product applications used by customers all over the world. The ideal candidate will have a strong passion for technology, strong communication skills, and have worked with different technologies. In addition, the candidate is ambitious, creative, has attention to detail, collaborates well with others, and enjoys thriving in a fast-paced environment.

What You Will Do

• Design and develop features and improvements to applications using the latest technologies

• Contribute new ideas, concepts, and innovations

• Collaborate with internal teams to produce software design and architecture

• Develop Proof-of-Concept projects to validate new architectures and solutions

• Identify and resolve potential risks and issues; works in teams to implement mitigation plans and processes

What Skills We Are Looking for

• Enthusiasm and willingness to learn

• Highly proficient with modern .NET Technologies (.NET Core, C#, Web API, etc.)

• Familiarity with protobuf

• Familiarity with gRPC

• Knowledge of relational database design and development using Microsoft SQL Server

• Working knowledge of cloud development environment and tools like Docker, Kubernetes, Azure, AWS

• Modern front-end web technology experience a plus

• Excellent communications and interpersonal skills

• Good debugging and problem-solving skills

• Ability to work independently while participating in team collaboration

Compensation

$70,400 – $88,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)

Location

White Plains, NY: 445 Hamilton Avenue, 7th Floor, 10601

Position Type

Regular

Benefits:

iHeartMedia’s benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following:

• Employer sponsored medical, dental and vision with a variety of coverage options
• Company provided and supplemental life insurance
• Paid vacation and sick time
• Paid company holidays, including a floating holiday that enable our employees to celebrate the holiday of their choosing
• A Spirit day to encourage and allow our employees to more easily volunteer in their community
• A 401K plan
• Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
• ​A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Some positions in certain divisions of the iHeartMedia family of companies are subject to mandatory vaccination requirements as a condition of employment. Candidates who have been offered employment for these positions at iHeartMedia, subject to applicable law, will be required to demonstrate they have been fully vaccinated for COVID-19 or qualify for a medical or religious accommodation from the vaccination requirement by their start date (which may be extended for such purposes). If the aforementioned requirements are not met, candidates who have accepted offers for such positions will have their offers rescinded and/or employment terminated in accordance with applicable law.

Our organization participates in E-Verify.  Click here to learn about E-Verify.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Click Here to learn about the San Francisco Fair Chance Ordinance .

Apply Here

.NET Developer

White Plains, NY - Denver, CO

Job Summary:

Develops new and enhances or maintains existing software components.

.NET Application Developer

RCS is looking for talented .NET developers to join our company helping to contribute to the development and cutting-edge product applications used by customers all over the world. The ideal candidate will have a strong passion for technology, strong communication skills, and have worked with different technologies. In addition, the candidate is ambitious, creative, has attention to detail, collaborates well with others, and enjoys thriving in a fast-paced environment.

What You Will Do

• Design and develop features and improvements to applications using the latest technologies

• Contribute new ideas, concepts, and innovations

• Collaborate with internal teams to produce software design and architecture

• Develop Proof-of-Concept projects to validate new architectures and solutions

• Identify and resolve potential risks and issues; works in teams to implement mitigation plans and processes

What Skills We Are Looking for

• Enthusiasm and willingness to learn

• Highly proficient with modern .NET Technologies (.NET Core, C#, Web API, etc.)

• Familiarity with protobuf

• Familiarity with gRPC

• Knowledge of relational database design and development using Microsoft SQL Server

• Working knowledge of cloud development environment and tools like Docker, Kubernetes, Azure, AWS

• Modern front-end web technology experience a plus

• Excellent communications and interpersonal skills

• Good debugging and problem-solving skills

• Ability to work independently while participating in team collaboration

Compensation

$70,400 – $88,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)

Location

White Plains, NY: 445 Hamilton Avenue, 7th Floor, 10601

Position Type

Regular

Benefits:

iHeartMedia’s benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following:

• Employer sponsored medical, dental and vision with a variety of coverage options
• Company provided and supplemental life insurance
• Paid vacation and sick time
• Paid company holidays, including a floating holiday that enable our employees to celebrate the holiday of their choosing
• A Spirit day to encourage and allow our employees to more easily volunteer in their community
• A 401K plan
• Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
• ​A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Some positions in certain divisions of the iHeartMedia family of companies are subject to mandatory vaccination requirements as a condition of employment. Candidates who have been offered employment for these positions at iHeartMedia, subject to applicable law, will be required to demonstrate they have been fully vaccinated for COVID-19 or qualify for a medical or religious accommodation from the vaccination requirement by their start date (which may be extended for such purposes). If the aforementioned requirements are not met, candidates who have accepted offers for such positions will have their offers rescinded and/or employment terminated in accordance with applicable law.

Our organization participates in E-Verify.  Click here to learn about E-Verify.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Click Here to learn about the San Francisco Fair Chance Ordinance .

Apply Here

Director of Product Management

White Plains, NY

Position Summary:

The Director of Product Management is responsible for driving the road map for the suite of global products for Media Monitors and Mediabase. You are a Product Management leader who deeply understands what it takes to grow an organization in product strategy & development, operations, people, and process. You will mentor product, engineering, and data operations people, as well as oversee a worldwide organization of 30+ people with diverse job functions. You are a great communicator ensuring all stakeholders within and outside the company are aligned in expectations of deliverables and timelines.

Responsibilities:

• Identify opportunities for product growth and revenue making cost benefit trade-offs
• Own product roadmap prioritizing development initiatives and timelines using Agile principles to achieve business goals that align with sales goals
• Lead initiatives reducing technical debt and modernize backend infrastructure
• Collaborate with multiple and diverse stakeholders to get buy-ins for product strategy and feature designs
• Oversee AI initiatives and identify opportunities that help the company’s bottom line and accuracy
• Develop and maintain relationships with software, data, and service vendors
• Manage and mentor direct and indirect reports

Required Skills/Qualifications:

• Established track record in product management of new and existing SaaS products
• Experienced in Agile software development process and an understanding of where to make modifications to suit the needs of the company
• Experienced in latest UI/UX concepts, including mobile-first design
• People management: track record of successfully leading an organization of 10 or more people and skills to effectively communicate with all levels of the hierarchy across the company and external clients
• Experienced in managing data: from sourcing to reporting platforms, including analysis and understanding of large data sets of advertising data and/or music data
• A basic understanding of relational and No-SQL databases as well as web technologies
• Experience in running data science initiatives with good understanding of machine learning & artificial intelligence, especially in areas of speech to text and image recognition is a plus
• Bachelor’s degree in information systems or a technical field or equivalent industry experience

Come join us in the fascinating world of music and advertising monitoring! This is an incredible opportunity to lead the B2B product team for the US leader in local media advertising monitoring and the creator of US Music charts.

Location

White Plains, NY: One North Broadway, 14th Floor, 10601

Position Type

Regular

Benefits:

iHeartMedia’s benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following:

• Employer sponsored medical, dental and vision with a variety of coverage options
• Company provided and supplemental life insurance
• Paid vacation and sick time
• Paid company holidays, including a floating holiday that enable our employees to celebrate the holiday of their choosing
• A Spirit day to encourage and allow our employees to more easily volunteer in their community
• A 401K plan
• Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
• ​A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Some positions in certain divisions of the iHeartMedia family of companies are subject to mandatory vaccination requirements as a condition of employment. Candidates who have been offered employment for these positions at iHeartMedia, subject to applicable law, will be required to demonstrate they have been fully vaccinated for COVID-19 or qualify for a medical or religious accommodation from the vaccination requirement by their start date (which may be extended for such purposes). If the aforementioned requirements are not met, candidates who have accepted offers for such positions will have their offers rescinded and/or employment terminated in accordance with applicable law.

Our organization participates in E-Verify.  Click here to learn about E-Verify.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Click Here to learn about the San Francisco Fair Chance Ordinance .

Apply Here

GSelector & Selector Support Specialist

Remote, White Plains NY, Ogallala, NE

At RCS we provide the most advanced, reliable, intuitive, and flexible broadcast tools on the planet. Because our clients are based worldwide, our tools are multilingual too. And, of course, our customers are backed up by the legendary RCS 24/7 world-class support.

The world’s best programmers and engineers come to us when they have problems that need to be solved. No two days are the same around here, so if you love to interact with customers on a daily basis while working in a fun, challenging, and varied environment you will immediately feel at home at RCS.

For the right candidates, we have immediate openings at one of our locations or from home. We offer full training, a competitive salary, benefits. After proving yourself there are opportunities to grow.

About You

• We are looking for people with experience of being a Program Director or Music Director in a Radio or TV Programming environment. You will be an expert in GSelector, Selector, and other music scheduling programs. You have a passion for creating expertly curated music logs, in all formats. Knowledge of Zetta, or NexGen is a plus.
• You’re empathetic to users and can easily put yourself in their shoes.
• Being technically adept, and the ability to pick up and learn new products, tools, and technology.
• Ability to prioritize. You will understand the pressures of working in live radio and television and know what to do when the off-air call comes in.
• You must be motivated, goal-oriented, flexible, able to work with the team and independently, and deliver on deadline.
• You will have an enquiring mind with attention to detail. Ideally, you have demonstrable, well-developed troubleshooting and investigative skills. You will be able to simplify and deconstruct customer reports into their component parts and explore and evaluate them systematically.
• Occasional work nights, weekends, or holidays.

Key Responsibilities

• Document interactions with customers; Provide answers by identifying problems; researching answers; guiding customers through corrective steps.
• You will work with colleagues to troubleshoot problems in software, hardware, networks, and systems; you will be writing up technical documentation that can be passed on to developers to repair defects and deliver enhancements.
• Work with customers to improve software system performance by identifying problems and recommending changes.
• Work with over 100 colleagues to provide timely and accurate answers on subjects ranging from A-list rotations to GPIO commands, SQL Server Service upgrades to Reverse Scheduling.
• Provide training to our customers so they succeed with our software and can make great radio, TV, podcasts, etc.
• Update your own job knowledge by participating in educational opportunities.

Skills

• The ideal candidate should possess excellent customer service skills and a team focus.
• Experience with Microsoft Office or Microsoft 365.
• Experience with basic LAN, WAN, networking configuration.
• Candidates should have a fundamentally sound knowledge of Windows operating systems and SQL Server.
• Radio and/or TV broadcast experience.
• Good interpersonal skills and ability to collaborate with various teams to solve problems.
• Clear, concise, and effective written and oral communication skills.
• Ability to multitask.

Location

VIRTUAL, NY

Position Type

Regular

Benefits:

iHeartMedia’s benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following:

• Employer sponsored medical, dental and vision with a variety of coverage options
• Company provided and supplemental life insurance
• Paid vacation and sick time
• Paid company holidays, including a floating holiday that enable our employees to celebrate the holiday of their choosing
• A Spirit day to encourage and allow our employees to more easily volunteer in their community
• A 401K plan
• Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
• ​A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Our organization participates in E-Verify.  Click here to learn about E-Verify.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Click Here to learn about the San Francisco Fair Chance Ordinance .

Current employees and contingent workers click here to apply and search by the Job Posting Title.

Apply here

Data Scientist

White Plains, NY

Job Summary:

Media Monitors is the nation’s leading local monitoring company, serving the media and advertising industries with near real-time intelligence on broadcast TV, cable, radio, print and digital. Media Monitors is accredited by the Media Ratings Council (MRC) for its Radio, Cable and Broadcast spot monitoring services. Outside the US, Media Monitors tracks a variety of media in major markets including Canada, Ireland, Australia, India, New Zealand, Malaysia and South Africa. Media Monitors holds multiple patents for its monitoring and data modeling technologies.

As a Data Scientist, you will:

• Use emerging tools and technology to develop analytical models and lead the effort in mining Media Monitors’ vast data creating new products and efficiencies in our operations.
• Communicate complex solutions to a variety of stakeholders in easily understandable language
• Be a contributing member of a scrum team that voluntarily accepts work
• Write code that meets standards and delivers desired functionality using agreed upon technology
• Demonstrate passion about using data assets to optimize systems and products
• Use and extend open source software to deliver solutions to company’s business partners Present solutions and ideas to other team members, IT leadership, and business leaders
• Employ a pragmatic approach to evaluate new algorithms and technologies for positive impact within the company

Requirements:

• 2-5+ years of commercial experience in data science
• A demonstrable understanding of machine learning theory
• Extensive experience with Python and/or R
• Demonstrated experience with MSSQL
• Exceptional communication and presentation skills are a requirement
• Programming experience in JavaScript, C or C# for use in reading existing code or building prototypes (you do not have to have experience building production applications)
• Experience with Amazon Web Services, ElasticSearch

Bonus:

• MS in Applied Mathematics, Statistics, or Computer Science
• Data Engineering

Compensation

$104,000 – $130,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)

Location

White Plains, NY: 1 North Broadway, 14th Floor, 10601

Position Type

Regular

Benefits:

iHeartMedia’s benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following:

• Employer sponsored medical, dental and vision with a variety of coverage options
• Company provided and supplemental life insurance
• Paid vacation and sick time
• Paid company holidays, including a floating holiday that enable our employees to celebrate the holiday of their choosing
• A Spirit day to encourage and allow our employees to more easily volunteer in their community
• A 401K plan
• Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
• ​A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Some positions in certain divisions of the iHeartMedia family of companies are subject to mandatory vaccination requirements as a condition of employment. Candidates who have been offered employment for these positions at iHeartMedia, subject to applicable law, will be required to demonstrate they have been fully vaccinated for COVID-19 or qualify for a medical or religious accommodation from the vaccination requirement by their start date (which may be extended for such purposes). If the aforementioned requirements are not met, candidates who have accepted offers for such positions will have their offers rescinded and/or employment terminated in accordance with applicable law.

Our organization participates in E-Verify.  Click here to learn about E-Verify.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Click Here to learn about the San Francisco Fair Chance Ordinance .

Current employees and contingent workers click here to apply and search by the Job Posting Title.

Apply Here

RCS Product Support Specialist

Virtual, NE

Job Summary:

First point of contact for clients by handling phone calls, emails and social interactions from customers in the United States and other countries.

Background

Every day, our software is used by more than 14,500 radio stations, TV music channels, cable companies, satellite music networks and Internet Radio stations worldwide. With 245 million monthly listeners in the U.S., our parent company iHeartMedia has the largest reach of any radio and television outlet in America. For over 40 years, RCS has been providing support and guidance to the world’s audio and video professionals. We now have offices in 29 countries, which means Programmers and Engineers come to us when they have problems that need to be solved. If you have a desire to help people make radio in a challenging and varied environment, you will immediately feel at home at RCS.

For the right candidates, we have an immediate opening for a Product Support Specialist. You could be joining us at one of our locations or from home. We offer full training, a competitive salary, and benefits. After proving yourself there will be opportunities to grow.

Who are we looking for?

• We are looking for people with recent experience working in a Radio, IT, or Engineering environment. Knowledge of broadcast software such as GSelector, Zetta or NexGen is highly desirable. Knowledge of Mediabase is also beneficial.
• If you have prior Customer Service experience, we want to hear from you.
• We need people with a built-in ability to prioritize. Your experience in Radio or TV means you know what to do when the Off-Air call comes in.
• Ideally, you already have well-developed troubleshooting and investigative skills.
• We never close! Alternate schedules may be required.
• Bilingual English\Spanish abilities are a plus.
• We need someone with a can-do attitude!

Key Responsibilities

• You will document interactions with customers; provide answers by identifying problems; research answers and guide customers through corrective steps.
• You will work with colleagues to troubleshoot problems in software, hardware, networks, and systems.
• You will be writing up technical documentation that can be used to repair software defects and deliver enhancements.
• You will work with customers to improve software system performance by identifying problems and recommending changes.
• We ask that you keep your skills up to date by participating in educational opportunities and maintaining personal networks.

The Support department’s activities include:

• Handling phone calls, emails, and social interactions from customers in the United States and other countries.
• Working with over 100 colleagues to provide timely and accurate answers on subjects ranging from clock building to audio cards, network infrastructure, or a SQL Server database.
• Providing training to our customers so they succeed with our software and make great radio, TV, podcasts, etc.
• Working with other departments within RCS teams to further extend our product capabilities.

Skills

The ideal candidate should possess excellent customer service skills and a team focus. Attention to detail and ability to multitask in a fast pace environment is necessary. Candidates should have a fundamentally sound knowledge of networking technologies, Microsoft Windows, and Microsoft SQL Server.

Location

VIRTUAL MST, NE

Position Type

Regular

Benefits:

iHeartMedia’s benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following:

• Employer sponsored medical, dental and vision with a variety of coverage options
• Company provided and supplemental life insurance
• Paid vacation and sick time
• Paid company holidays, including a floating holiday that enable our employees to celebrate the holiday of their choosing
• A Spirit day to encourage and allow our employees to more easily volunteer in their community
• A 401K plan
• Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
• ​A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Some positions in certain divisions of the iHeartMedia family of companies are subject to mandatory vaccination requirements as a condition of employment. Candidates who have been offered employment for these positions at iHeartMedia, subject to applicable law, will be required to demonstrate they have been fully vaccinated for COVID-19 or qualify for a medical or religious accommodation from the vaccination requirement by their start date (which may be extended for such purposes). If the aforementioned requirements are not met, candidates who have accepted offers for such positions will have their offers rescinded and/or employment terminated in accordance with applicable law.

Our organization participates in E-Verify.  Click here to learn about E-Verify.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Click Here to learn about the San Francisco Fair Chance Ordinance .

Apply Here

Current employees and contingent workers click here to apply and search by the Job Posting Title.