”Hello RCS, Happy Holidays, we need help.”
The 2019 holiday season will soon be upon us. Thanksgiving, (here in the US) Christmas and New Years are historically a time when it’s near-impossible to reach people and get anything done. Between the holidays and everyone taking vacation days, reaching most of your contacts can be frustrating. But rest assured, that is not the case for the people in RCS tech support. As always, help is just an e-mail or phone call away, 24/7/365.
Of course you can also utilize our other options. Use the RCS Knowledge Base to learn how your software can be maximized, customized, massaged and configured best for your unique operation. Give it a complete makeover if you like. Simply go to our website, log in with your customer ID and password, then search away.
As it turns out, our customer base is a pretty smart group of people, and they’re happy to share their creative ideas, tips and tweaks to get the most out of our products. The RCS Community is a moderated discussion group that provides the forum for exchanging this type of information.
Suppose you have a crisis on Christmas Eve, and need help ASAP. Use remote access to give our tech support staff access to your system, then watch them get everything up and running in record time. The reliability of your RCS software is one less thing to stress over during the holidays. All we ask it that you save us a few of those Christmas cookies.