Here at RCS, we’re excited to announce the latest installment of our RCS Academy: RCS’s traffic program Aquira. Now, in addition to GSelector and Zetta certification, users can also get certified in Aquira, our flexible and powerful traffic software. The Aquira Certification Program outlines a typical workday from the view of different Aquira users. From Traffic Managers to Sales Representative, Sales Managers, Business Managers and the accounting department, Aquira Academy outlines best practices and workflows in order to build a proper traffic knowledge foundation.
As part of this week’s RCS Live, we overall reviewed the RCS Academy, an online, self-paced curriculum that allows users to learn at their own speed from anywhere on any device that has access to the Internet. Each course can be taken individually, allowing the learner to become GSelector, Zetta or Aquira certified and receive a complete understanding of how to use each RCS product. For beginners, there will be clear descriptions of each section and a breakdown of every icon, intermediate users will understand the “how’s” and “why” functionalities and for advanced users, we’ll take a deep dive into almost every section of the software to discuss features that they may not have seen through real-life examples on how to interpret the software. A great resource for new hires!
Each program is broken down by courses, showcasing certain aspects of each software. First, users will be introduced to self-guided videos describing the specific section of the software and then a follow up Knowledge Check to make sure the user has properly digested the material. If you find yourself failing that section of the Knowledge Check, it’s an indication that perhaps the user should re-watch the previous video. As users progress through multiple sections, at the end of each course, users will take a Final Quiz in order to pass the course and continue to the next part of the Certification Program. Since these Certification Programs are featured in universities, colleges, schools, and businesses, users are forced to navigate throughout each course and cannot simply press play and walk away. Each question, answer, Knowledge Check, Final Quiz and Final Exam are all randomized so that no two users can take the same Certification Program. For example, one user may have Question 1 with the correct Answer B, whereas for another user, Question 1 becomes Question 5 and the correct answer is now D. At the end of all the courses, a user must pass the Final Exam, a collection of all the Knowledge Checks and Final Quizzes. Users MUST pass the Final Exam in order to complete the Certification Program and become certified on that RCS product.
Certification questions range from True/False, Multiple Choice or Select All That Apply. Because the goal is for users to gain product knowledge and pass the course, we made a point to guide these quizzes so that the user will better understand the desired product or workflow, sometimes using real life examples as questions. In doing so, questions are arranged as to not trick the user into incorrect answers, rather encourage them to think about product concepts and workflow locations.
Each course lesson takes roughly 45 minutes to an hour to complete and features around 13 individual lessons. Pending on a revisit of a section or second attempts at Final Quizzes or Final Exams, a typical learner could finish the entire course around 10 – 12 hours. Upon completing the Certification Program, users will receive a signed completion letter by RCS CEO Philippe Generali and a completion certificate. User can then add “RCS Product Certified” on their resumes, and they’ll be able to opt into a “Master Certification List” for employers to find or confirm power users. Feel free to promote your success on LinkedIn or email signatures with Product Certification badges.
Specifically introducing Aquira Academy, we outlined the course based on a typical workday for multiple roles. Starting with the Sales Representative, we reviewed how to add a client or proposal, before pivoting to a Traffic Manager, who would approve the contract, schedule spotlines, export logs and reconcile past days. Then, we highlighted how Sales and Business Managers use analysis and reports to view budgets, inventory, and revenue, before the accounting department mails out invoicing and closes out the month for business accounting. Aquira Academy is a phenomenal resource for users who need to understand the basics to advanced traffic workflows.
As we continue to write more Certification Programs based on other RCS Products, users can head to our RCS Academy website for updates or check our RCS Live Archive for additional how to’s or tips and tricks: https://www.rcsworks.com/rcs-live/. In addition, full write ups on each video can be found and searched for within our blog: https://www.rcsworks.com/blog/.